Lucentic replaces manual device training with an AI platform that walks every patient through setup, usage, and troubleshooting.
Faster device activations
Support workload reduction
Training availability
Markets served
Our AI avatar delivers consistent CGM and insulin pump coaching while the platform automates registration, verification, and documentation.
Patients onboarded
Training docs generated
Replace manual training with AI that guides every patient through device onboarding and support.
Audience-personalized 3D instructors demonstrate sensor insertion, pump priming, and troubleshooting in real time.
Automate every onboarding step — registration, verification, documentation, and activation.
Need to scale patient education without in-person visits?
AI Support Agent keeps onboarding consistent and handles post-training questions 24/7.
Manufacturers cut training costs, standardize messaging, and launch in regulated markets faster with Lucentic.
Launched avatar-led CGM training across Germany with 100% compliant scripts.
Reduced live onboarding sessions by 65% while boosting successful activations.
Standardized multi-language pump education for partner clinics worldwide.
Everything required to digitize onboarding—avatar production, automation, compliance, localization, and support—lives in one platform.
Script, localize, and animate 3D training scenes for every patient profile.
Automate device registration, KYC, document signage, and activation checks.
Generate certificates, track consent, and keep every script regulator-ready.
Plug Lucentic into CRM, ERP, or support tools to sync patient progress.
Monitor onboarding completion, drop-off, and device adoption in real time.
We translate your clinical SOPs into interactive programs, then automate every onboarding touchpoint.
From compliance review to localization and analytics, our team launches Lucentic without burdening yours.
Compliance, localization, automation, and analytics baked into a single AI-led onboarding stack.
Speak to users in 100+ languages - no plugins.
Connect tools or services to trigger contextual actions.
Optimize what matters. Run real-time experiments.
Bring your own AI. Use your LLMs models with full design.
Preview, test, and validate designs.
Global availability for critical onboarding moments.
Hands-on help from a dedicated deployment team.
Built-in safeguards reduce hallucinations.
SOC 2 + HIPAA controls baked in for regulated launches.
Helping device makers deliver consistent onboarding, compliance, and support at global scale.
Launch Lucentic with a pilot, scale across regions, or tailor an enterprise rollout.
Everything MedTech teams ask before automating patient onboarding.
